Your partners in student success at Brookline College
Student Services provides holistic, proactive, and personalized support designed to help students persist, succeed, and graduate, academically, personally, and professionally. From enrollment through graduation and into career transition, our team works alongside students to remove barriers, build confidence, and support long-term success inside and outside the classroom. We believe that student success is not one-dimensional. Academic progress, personal well-being, and career readiness are deeply connected, and Student Services is built to support the whole student at every stage of the journey.
What sets student services apart
A comprehensive, student-centered model
Our approach goes beyond traditional advising to deliver full-spectrum support. By addressing academic persistence alongside personal wellness, we help foster higher engagement, stronger outcomes, and a more fulfilling student experience.
A proactive approach to support
We don’t wait for challenges to escalate. Through early outreach and intentional touchpoints, our team helps identify and support students before obstacles interfere with progress, keeping students on track and moving forward.
A culture of connection
Students are never navigating their journey alone. From day one, they are met with a supportive network that listens, responds, and helps them work through academic or personal challenges with care and respect.
A whole-student success philosophy
Academics, wellness, and career readiness work together, not in isolation. Our integrated model supports students from enrollment through graduation and into their next professional chapter.
Student Persistence Specialists
Proactive support that keeps you moving forward
A Student Persistence Specialist (SPS) is a dedicated member of the Brookline College Student Services team whose role is to help students stay on track, feel supported, and successfully complete their program. By proactively monitoring academic progress and engagement, Student Persistence Specialists identify challenges early, build trusted relationships with students, and connect them with the right resources before obstacles become setbacks.
How our Student Persistence Specialists support you
Consistent one-on-one support: Regular check-ins through calls, texts, Microsoft Teams, or in-person meetings ensure students have a reliable point of contact throughout their program
Early identification of academic risk: Attendance, grades, and engagement are monitored daily to help identify students who may need additional support before issues escalate.
Connection to academic resources: Students are guided to tutoring, writing labs, NCLEX prep, and other academic tools tailored to their needs and program requirements.
Guidance through policies and processes: Student Persistence Specialists help students understand academic policies, navigate technology access, manage travel or scheduling concerns, and move smoothly through required processes.
Accountability and motivation: Through ongoing follow-up and encouragement, Student Persistence Specialists help students stay organized, focused, and motivated to reach their goals.
What makes this support different at Brookline College
Accessible and responsive: Student Persistence Specialists are approachable, easy to reach, and committed to timely, personalized support.
Full-service problem solving: Support extends beyond academics to help students navigate personal challenges that may impact their success.
Accountability with follow-through: Issues aren’t just addressed—they’re revisited to ensure progress continues.
A trusted first point of contact: Students know exactly who to turn to when they need help, guidance, or reassurance.
When Student Persistence Specialists get involved
Early and ongoing engagement: Support begins in week two of the program and continues through completion.
Collaboration with faculty and leadership: Student Persistence Specialists work closely with Deans and instructors, especially during clinical experiences.
Seamless transition to Career Services: As students near graduation, Student Persistence Specialists help connect them with Career Services for continued support.
Common areas where students seek support
Staying on track academically: Help with attendance challenges or falling behind on coursework.
Navigating learning platforms and communication: Support using Canvas and communicating effectively with instructors.
Time management and organization: Strategies to balance coursework, personal responsibilities, and clinical schedules.
Measurable Impact
15,500+ students supported since July across 19 campuses.
56% of active students have engaged with a Student Persistence Specialist.
Stronger engagement and retention, driven by proactive, relationship-based outreach.
Wellness Coaches
A safe place to talk, plan, and regain balance
Support for life’s challenges, so you can stay focused on your goals
Wellness Coaches at Brookline College are champions of wellness, persistence, and resilience. Their role is to support the whole student by addressing personal, emotional, and life challenges that can impact learning. Through confidential, judgment-free conversations, Wellness Coaches help students problem-solve, build coping strategies, and connect to campus and community resources, so every student feels supported, valued, and equipped to move forward.
How Wellness Coaches support you
Personalized coaching and guidance: One-on-one support for time management, test anxiety, motivation, stress, and healthy routines.
Connection to essential resources: Referrals for housing, childcare, transportation, food assistance, and mental health support.
Practical tools and workshops: Quick guides, workshops, and everyday strategies for managing stress and building sustainable habits.
Follow-through and support: Ongoing check-ins to ensure students successfully connect with recommended resources.
What makes wellness support different at Brookline College
Holistic support: Focuses on personal and emotional well-being, not just academics.
Integrated care: Wellness Coaches coordinate closely with Student Persistence Specialists and campus teams.
Approachable and practical: Support is realistic, actionable, and grounded in real-life needs.
When Wellness Coaches get involved
Available throughout the program: Including during clinical experiences.
Flexible referrals: Students may self-refer or be referred by staff with consent.
Accessible sessions: One-on-one support offered by phone or Microsoft Teams, with proactive outreach when needs are identified.
Common reasons students connect with Wellness Coaches
Life balance challenges: Stress related to childcare, transportation, finances, or competing responsibilities.
Emotional overwhelm: Anxiety, burnout, or difficulty staying motivated.
Neutral, confidential support: A safe space outside of family or faculty
Student connection and participatio
Participation: Typically, 25–40% of students participate in established programs, with engagement growing through proactive referrals and campus awareness.
Registrar and Transcripts
The Registrar’s Office at Brookline College plays a critical role in supporting student success by managing academic records, course registration, and graduation documentation with care and precision. Working closely with academic and student services teams, the Registrar ensures that important milestones, from enrollment through graduation, are handled smoothly, accurately, and on time. How the Registrar’s Office supports you:
Student records management:
The office of the Registrar maintains and updates all student academic records, including grades, enrollment status, name changes, graduation dates, and database accuracy.
Transfer credit evaluations:
We review incoming transcripts for transfer credit, communicate with students when additional documentation (such as syllabi) is needed, and notify Admissions and students once transfer credits are finalized.
Course registration and scheduling:
The Registrar coordinates student class scheduling, registration updates, rescheduling, and cancellations, working with other departments to ensure enrollment records are accurate.
Graduation and post-graduation services:
Our office orders and distributes diplomas (typically within 4–6 weeks post-graduation), processes official and unofficial transcript requests, and completes education verifications for graduates.
Student communication and support:
We also send required academic notifications related to probation or appeals, respond to transcript and diploma inquiries, and support re-entry students in coordination with campus teams.
Frequently asked questions (FAQs)
Your schedule is available in the student portal and can be accessed at any time.
Official transcript requests are submitted through Parchment via the school website.
Changes may be available within certain timeframes. The registrar can help clarify options.
Submit a ticket so the registrar can review and coordinate corrections if needed.
Documentation is usually required. The registrar can explain what’s needed.
Withdrawals impact records and progression. The registrar ensures updates are reflected accurately and shared with the appropriate teams.
Notifications are sent through official school communication channels.
Diplomas are typically distributed within 4–6 weeks of program completion.
Yes. Alumni may request transcripts at any time, though older records may take longer.
Yes. Parchment allows transcripts to be sent directly to employers or licensing boards.
Contact the registrar promptly to update your records.
No. Requests are available indefinitely.
Admissions provides submission guidance
Official transcripts are sent to the registrar
Credits are reviewed and additional documentation may be requested
Final decisions are communicated before registration
Courses must meet equivalency, grade, and recency requirements.
Timeframes vary depending on documentation and volume.
In some cases, yes. Admissions will advise accordingly.
Transfer approval is not guaranteed for all courses. Transferability of credits is at the discretion of the receiving institution.
You may contact Admissions or the registrar with questions about next steps.
Your schedule is available in the student portal and can be accessed at any time.
Official transcript requests are submitted through Parchment via the school website.
Changes may be available within certain timeframes. The registrar can help clarify options.
Submit a ticket so the registrar can review and coordinate corrections if needed.
Documentation is usually required. The registrar can explain what’s needed.
Withdrawals impact records and progression. The registrar ensures updates are reflected accurately and shared with the appropriate teams.
Notifications are sent through official school communication channels.
Diplomas are typically distributed within 4–6 weeks of program completion.
Yes. Alumni may request transcripts at any time, though older records may take longer.
Yes. Parchment allows transcripts to be sent directly to employers or licensing boards.
Contact the registrar promptly to update your records.
No. Requests are available indefinitely.
Admissions provides submission guidance
Official transcripts are sent to the registrar
Credits are reviewed and additional documentation may be requested
Final decisions are communicated before registration
Courses must meet equivalency, grade, and recency requirements.
Timeframes vary depending on documentation and volume.
In some cases, yes. Admissions will advise accordingly.
Transfer approval is not guaranteed for all courses. Transferability of credits is at the discretion of the receiving institution.
You may contact Admissions or the registrar with questions about next steps.
